Last Updated: May 16, 2025
At Bitthal Sweets, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or place an order online.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, phone number, email address, delivery address.
- Order Information: Items ordered, order preferences, payment method (not full card details).
- Device/Usage Information: IP address, browser type, device type, pages visited, and actions taken on our website.
- Payment Information: Processed securely via third-party payment gateways. We do not store full credit/debit card numbers.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and fulfill your orders.
- To contact you regarding your order, delivery status, or customer support.
- To improve our website, services, and customer experience.
- To send occasional promotional messages, offers, or updates (only with your consent).
- To comply with legal obligations or prevent fraud.
3. Data Sharing and Security
- We do not sell or rent your personal information to any third parties.
- We may share your data with trusted third-party services (e.g., payment processors, delivery partners) only as necessary to fulfill your order.
- Your data is stored securely, and we use encryption and security protocols to protect your personal information.
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect website functionality.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time by clicking “unsubscribe” in any promotional email or by contacting us directly.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of the website constitutes your acceptance of any changes.